FAQ

How do you ship?

We Ship using DHL, FedEx, UPS.

Do you provide discrete packaging?

We usually do provide discrete packaging. We package discretely. That’s why we have been successful in our business.

I am interested in some products , are they legal in my country?

All our products are shipped out from  Thailand, Malaysia, Germany, USA, United Kingdom,to almost any country in the world.Although the local laws and regulations regarding the import/distribution of our products differ from country to country. It is therefore a requirement that you need to check the legal status of your chosen products before placing any order with us.

When do you ship out my order?

All your orders will be shipped out within one working day. Shipments are made Monday – Friday only excluding public holidays. Next day delivery is only valid from Monday to Thursday. If you insist that your order should be ship on weekends then you will need to pay an extra charge of $55.

Could I get a tracking number after registration of my package?

Of course!We will send the tracking info to your email box. If you don’t receive it,contact us soon!

How to clear the payment?

We accept payments via Western union, Moneygram, RIA or Telegraphic Transfer (T/T). Those are our only payment options. They are secure. Bank transfer,WU and BTC are much more easier for us to pick up, and you need to send the payment details to us with email, then we could match them.

Do you Guaranteed?

Yes, our shipping methods are guaranteed. When your package has been kept in your country’s custom for more than 1 week, we would resend your order soon and you need to contact us about it.

Could i get a refund or reship if the package is lost or kept?

Yes,of course.If the package has been kept in the custom for more than 1 week, we will do a reship or a refund. And if you miss the package by your reasons, sorry we cant do the refund. And when the package has been returned to you, we could reship it to you, but you need to pay the extra shipping fee.

Could I be the shipping dropper of your company?

Of course you could. We have some droppers in some countries.you only need to find your clients and earn your money,we will do the rest .